Today we’d like to introduce you to Audrey Bakhach.
Hi Audrey, we’d love for you to start by introducing yourself.
I started Custom Digital Solutions in 2018 with a laptop, a clear vision, and a deep belief that marketing should actually work for businesses – not just look good on paper. At the time, I was working in sales and digital marketing, specializing in SEO, and I noticed a clear gap in the Charleston market. There were very few agencies offering truly top-tier, revenue-driven SEO services. Companies were spending real money without understanding what was being done, why it mattered, or how it tied back to growth. I knew there had to be a better way.
What began as a solo consultancy quickly evolved as clients continued to ask for more – including SEO, paid media, analytics, strategy, and eventually, full-funnel support. I built CDS intentionally, prioritizing transparency, performance, and relationships over scale. Every service we offer is rooted in strategy and accountability, and that philosophy has stayed consistent even as the company has grown.
Today, Custom Digital Solutions is a seven-figure digital marketing agency working with national brands, multi-location businesses, and fast-growing companies across industries, including legal, automotive, e-commerce, SaaS, healthcare, and industrial manufacturing. We manage SEO, paid media, analytics, and emerging AI-driven optimization strategies; however, our real differentiator is the close partnership we maintain with our clients. We don’t operate in silos; we embed ourselves into their business goals.
Building CDS hasn’t been linear or easy. I’ve navigated rapid growth, team changes, high-stakes client decisions, and the constant evolution of the digital landscape. But every challenge reinforced why I started in the first place: to build something honest, effective, and sustainable. I’m proud that we’ve grown without sacrificing our standards, and that our clients stay with us because they trust us.
Would you say it’s been a smooth road, and if not what are some of the biggest challenges you’ve faced along the way?
It definitely hasn’t been a smooth road. Building an agency comes with constant pressure, as it involves balancing growth, cash flow, team dynamics, and client expectations, often without a clear playbook. As a female founder, there were moments early on when I felt the need to overprepare, overdeliver, and prove my expertise in rooms where it was quietly questioned. Learning to trust my instincts, set firmer boundaries, and lead with confidence instead of perfection was a hard but necessary shift. Those challenges shaped not just the business, but the leader I’ve become.
We’ve been impressed with Custom Digital Solutions, LLC, but for folks who might not be as familiar, what can you share with them about what you do and what sets you apart from others?
Custom Digital Solutions is a performance-driven digital marketing agency specializing in SEO, paid media, analytics, and full-funnel strategy for brands that want measurable growth. We work with companies ranging from fast-growing startups to national, multi-location, and enterprise brands across industries like legal, automotive, e-commerce, healthcare, and B2B services.
What sets us apart is our depth in SEO and our commitment to transparency. We don’t believe in vanity metrics or one-size-fits-all solutions. Every strategy we build is rooted in data, revenue impact, and a clear understanding of how consumers actually search, discover, and convert. We’re also known for integrating SEO with paid media and analytics, ensuring our clients aren’t just driving traffic, but driving the right traffic.
Brand-wise, I’m most proud of the trust we’ve built. Many of our clients have been with us for years, and we’re often brought in to resolve issues that other agencies couldn’t. We operate as true partners, not vendors, and we’re honest about what will work, what won’t, and why.
Custom Digital Solutions was built to raise the standard, especially in markets like Charleston, of what businesses should expect from a digital agency. We’re proof that you can scale a high-performing, nationally competitive agency without losing integrity, relationships, or accountability.
If we knew you growing up, how would we have described you?
I was bold and very people-oriented growing up. I had a wide circle of friends and genuinely valued my relationships. I was always curious about people and tried to understand them on a deeper level, which is something that’s stayed with me into adulthood. I’m the youngest of three sisters, so I spent a lot of time trying to keep up, which definitely shaped my independence and drive.
I loved being outdoors and learning about the world beyond what was immediately in front of me. Even early on, I had big-city dreams. I vividly imagined myself in high heels and a pencil skirt, running a department in a glass skyscraper in a city like New York or London. That vision of leadership, ambition, and possibility stuck with me, even as the path to get there evolved.
Pricing:
- SEO, AEO, & GEO Starting at $2,500 / month
- Paid Ads Management Starting at $1,500 / month
- Website Development Starting at $5,000
- Email & SMS Marketing Starting at $3,000 / month
Contact Info:
- Website: https://customdigitalsolutions.co/
- Instagram: https://www.instagram.com/customdigitalsolutions.co/
- Facebook: https://facebook.com/customdigitalsolutionsllc
- LinkedIn: https://www.linkedin.com/company/custom-digital-solutions-llc/
- Yelp: https://www.yelp.com/biz/custom-digital-solutions-charleston-3
