Today we’d like to introduce you to Jerry Sawyer.
Jerry , we appreciate you taking the time to share your story with us today. Where does your story begin?
Sawyer Services LLC began in 2022 as a dedicated HVAC company. As we grew, we recognized a significant need in our community for reliable and trustworthy handyman services. In response, we expanded in 2024 to become a full-service commercial and residential maintenance and repair company. Today, we proudly provide dependable, high-quality HVAC, handyman, and property maintenance services throughout Upstate South Carolina.
Can you talk to us a bit about the challenges and lessons you’ve learned along the way. Looking back would you say it’s been easy or smooth in retrospect?
Like many small businesses, our journey hasn’t always been smooth — but every challenge has shaped who we are today. When Sawyer Services LLC started in 2022 as an HVAC company, we quickly learned that building trust takes time, consistency, and a genuine commitment to customer care. As we expanded into handyman, maintenance, and repair services in 2024, we faced the growing pains that come with scaling: managing a wider range of service calls, developing efficient processes, and ensuring every technician provides the same level of quality our customers expect.
One of the biggest lessons we’ve learned is the importance of adaptability. The industry changes fast — whether it’s seasonal demand, supply chain delays, or the increasing expectations customers have around communication and transparency. These challenges pushed us to strengthen our scheduling systems, improve our documentation standards, and refine how we communicate with clients before, during, and after each job.
Another lesson is that reliable, trustworthy service truly matters. We saw early on that many customers were frustrated with no-shows, poor communication, or lackluster workmanship. Filling that gap required hiring the right people, setting high standards, and holding ourselves accountable through photos, reports, and accurate job notes.
While the process hasn’t always been easy, it has been incredibly rewarding. Every obstacle helped us grow into a more organized, customer-focused, and dependable company. Looking back, the path wasn’t smooth — but every challenge prepared us to serve our community better and build a company we’re proud of.
Appreciate you sharing that. What should we know about Sawyer Services LLC?
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Full-Service Commercial & Residential Maintenance + HVAC
While we began in 2022 focused on HVAC, we expanded in 2024 to offer a broad spectrum of maintenance and repair services for both homes and businesses — from routine handyman tasks to full HVAC support. -
Local, Trusted, Dependable
We operate throughout Upstate South Carolina and surrounding areas. We aim to stand out by being a reliable, trustworthy partner for our clients. We understand the local needs, and we value building long-term relationships based on integrity and quality work. -
Customer-Focused & Detail-Oriented
Whether it’s a simple repair or a larger maintenance project, we emphasize timely communication, professional behavior, and attention to detail. We document our work carefully so clients know exactly what we did and why. -
Adaptable & Comprehensive
Because we offer a full range of services — from HVAC fixes and installations to general home or commercial maintenance — clients have a one-stop solution. This reduces the hassle of coordinating multiple service providers. -
Committed to Quality & Accountability
We hold ourselves to high standards. That means hiring skilled technicians, using quality materials, following industry best practices, and ensuring proper follow-through on every job. -
A Partner for Long-Term Maintenance
We’re not just for repairs — we’re here for ongoing maintenance. Whether it’s seasonal HVAC checks, preventative maintenance, or general upkeep, we help clients protect and maintain their properties over time.
Any big plans?
Absolutely — Sawyer Services LLC has several exciting plans on the horizon. As we continue to grow, our focus remains on expanding our capabilities while keeping the same reliability and personal service our customers value.
One of our biggest goals is to continue building out our commercial and residential maintenance programs, offering clients more preventative options that reduce surprises, extend the life of systems, and keep properties in top condition. We want to make maintaining a home or business easier, more predictable, and more affordable.
We’re also working toward growing our team of skilled technicians, ensuring we can serve a larger area while maintaining quick response times and high-quality work. As the demand for dependable handyman and HVAC services increases, we’re preparing to meet it with the right people, training, and customer care standards.
Another major priority is investing in technology and communication tools to streamline scheduling, reporting, and customer updates. Our goal is to keep improving transparency and convenience for both homeowners and property managers.
Long-term, we plan to continue expanding our service offerings and strengthen our role as a trusted, go-to partner for all things repair, maintenance, and HVAC throughout Upstate South Carolina.
Pricing:
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$85.00 Diagnostic – Residential
- $85.00- trip – Commercial
- $85.00- labor – Commercial
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Emergency services start at $127.50 for Commercial
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Emergency services start at $125 Diagnostic for Residential
Contact Info:
- Website: https://www.sawyerservice.net
- Facebook: https://www.facebook.com/SawyerServicesSC
- Yelp: https://www.yelp.com/biz/sawyer-services-anderson
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